Contact Melaleuca

Whether you have a question, a comment, or simply want to place your order, we want to hear from you. Below you’ll find contact information for each of our offices. And don’t forget—we also have extensive online FAQs and an online Feedback Center available 24/7 for your convenience.
Corporate Headquarters
Australia Office
New Zealand Office
Europe Head Office
Mainland China Office
Hong Kong Office
Japan Office
Korea Office
Singapore Office
Taiwan Office
Malaysia Office
Mexico Office
Philippines Office
Mainland China Office
Melaleuca (China) Wellness Products Co. Ltd.

China Headquarters:
15F, No.1988 Gonghexin Road,
Shanghai 200072
Tel: 021-26074000 
Business hours: Mon – Fri  9:00 a.m. – 6:00 p.m.
Web Site:
Service Center & Store Locations

Call Center:
Phone Order Tel: 400-820-0816 or 021-2607-4008 
Mon – Fri 9:30 a.m. – 6:30 p.m.
Customer Service Tel: 021-2607-4000 
Mon – Fri  9:30a.m. – 6:30p.m.
Fax Order Tel: 021-3387-0111
Email: [email protected]

Baoshan Service Center
No. 5493 Gonghexin Road
Shanghai 200431

Changning Service Center
No. 1006 Loushanguan Road
Shanghai 200051

Hongkou Service Center
2F, No. 7 Tianaizhi Road
Shanghai 200081

Huangpu Service Center
No. 1265 Lujabang Road
Shanghai 200011

Jiangan Service Center
No. 351 South Wuning Road
Shanghai 200042

Luwan Service Center
No. 495 Mengzi Road
Shanghai 200023

Minghang Service Center
205, No. 76 Gufang Road
Shanghai 201102

Pudong Service Center
B11, Market of Century
Science & Technology Station
of Subway line 2
Shanghai 200135

Putuo Service Center
No. 51 Yanchuan Road
Shanghai 200333

Xuhui Service Center
No. 277 South Wanping Road
Shanghai 200032

Yangpu Service Center
No. 141-1 & 141-2
East Guoshun Road
Shanghai 200433

Zhabei Service Center
Unit No. 506
5F, No. 218 Hengfeng Road
Shanghai 200070

Shanghai Main Store:
5F, No 218 Hengfeng Road,
Shanghai 200070
Business hours:
Mon-Sat. 11:00 a.m. – 7:30 p.m.

Shenzhen Store (Retail Only):
Room 305, 3/F Jin Feng Building,
Shang Bu South Road,
Futian District, Shenzhen, PRC
Business hours:
Mon Fri  9:30 a.m. 6:30 p.m.

Guangzhou Store (Retail Only):
Room 305-308
Yue Bao center Square
No 2 middle of Zhongshan Avenue
Sky River District, Guangzhou
Business hours:
Mon Sat  10:00 a.m. 7:30 p.m.

Wuhan Store (Retail Only):
2nd Floor, No 8 Tower
Hongfutianmei Square,
No.938 Chuxiong Street,
Donghu New Tech District, Wuhan
Business hours:
Mon Sat  10:00 a.m. 7:30 p.m.

Xian Store (Retail Only):
1st Floor, the north-east
corner of Unite 1
No 4 of Lvdilanhai Tower
High-Tech District, Xian
Business hours:
Mon Sat  10:00 a.m. 7:30 p.m.

Kunming Store
No.E226-E230 & No.E233-239
Hailun city square, Guandu District
Kunming, Yunnan Province China.
Postcode: 650206

Hohhot Store
No. 105, Zhongxing Garden
East Wulanchabu street
Saihan District
Hohhot, Inner Mongolia

Taiyuan Store
Room 3002-3003, 3rd Floor,
Building 3, No. 7 Changxing Road,
Wanbailin District, Taiyuan City,
Shanxi Province

Nanchang Store
Room 105-106, No.2 Building,
Hengtai Garden,
No. 1099 Langong road,
Xihu District, Nanchang

Jinan Store
Room 101,1 Floor, No. 2 Building,
the Olympic city sports center,
No. 1099 Langong road,
9777 Jingshi Road,
Xihu District, Nanchang
Shandong Province

Guiyang Store
No. 16, 2F,
Future Ark G6 Group Yunyan District,
Guiyang city, Guizhou province

Hefei Store
1F-2F, No.7367, Linquan Road,
Zhengqi Financial Plaza,
Luyang District, Hefei City,
Anhui Province

Chongqing Store
2-2,No.185, Beibinyi Road,
Jiangbei District,
Chongqing City